You should go to Google, type : Adware Remover Tool V3.8 , download from link of Techsupportall , this tool is very good to clean all adware from IE, Chrome, Firefox browser. Yesterday, after downloading something, my IE and Chrome had this website www-9v-com, it automatically showed on my homepage, I have tried many ways to delete it but it is impossible. After running Adware Remover Tool v3.8, it's gone, this tool is free, be patient to wait for it checks until the end.